FREQUENTLY ASKED QUESTIONS

Can I also find your products in any physical stores?

Yes, you can. I sell my products in the following Belgian stores:

- Loqual (Sint-Niklaas) - Kapelstraat 100

- Loqual Grand Bazar (Antwerp) - Beddenstraat 2

- Combidee (Brasschaat) - Bredabaan 225

- +- 70 Standaard Boekhandel stores

How long is the processing time?

We ship out orders weekly on Wednesday and Saturday.

How long does it take to arrive?

Please take the following estimated delivery times in mind:
Belgium - 1 to 3 business days
Europe - up to 14 business days

**Important** If you choose a non-tracked shipping option, the envelopes will NOT have a tracking number. However, this means that there is a small risk of your package being lost in the mail. If you think that this has happened to your package, please contact me at info@ohsrslybookmarks.com for further information.

How can I contact you?

You can contact me at info@ohsrslybookmarks.com

What do I do if I think my package got lost/damaged in the mail?

Please contact me by email (info@ohsrslybookmarks.com) and we'll look for a suitable solution.