FREQUENTLY ASKED QUESTIONS
Can I also find your products in any physical stores?
Yes, you can!! I sell my products in the following Belgian stores:
- Jacob's Conceptstore Sint-Niklaas - Kapelstraat 100
- Jacob's Conceptstore Antwerp - Hoogstraat 73
- Jacob's Conceptstore Antwerp - Meir 18
- Jacob's Conceptstore Wijnegem - Turnhoutsebaan 5
- Jacob's Conceptstore Mol - Lakenmakersstraat 2
How long is the processing time?
I always ship the orders within 1 to 5 working days.
How long does it take to arrive?
Please take the following estimated delivery times in mind:
Belgium - 1 to 3 business days
Europe - up to 14 business days
**Important** the envelopes will NOT have a tracking number, however, this means that there is a small risk of losing your package in the mail. If you think that this has happened to your package, please contact me at firstname.lastname@example.org for further information.
How can I contact you?
You can contact me at email@example.com
What do I do if I think my package got lost/damaged in the mail?
Please contact met at firstname.lastname@example.org and we'll look for a suitable solution.