FREQUENTLY ASKED QUESTIONS

Can I also find your products in any physical stores?

Yes, you can!! I sell my products in the following Belgian stores:

- Loqual (Sint-Niklaas) - Kapelstraat 100

- Jacob's Conceptstore Antwerp - Meir 18

- Jacob's Conceptstore Wijnegem - Turnhoutsebaan 5

- Jacob's Conceptstore Grand Bazar (Antwerp) - Beddenstraat 2

- Jacob's Conceptstore Stadsfeestzaal (Antwerp) - Hopland 31 

- Combidee (Brasschaat) - Bredabaan 225

- +- 70 Standaard Boekhandel stores

How long is the processing time?

We always strive to ship out orders within 1 to 5 working days.

How long does it take to arrive?

Please take the following estimated delivery times in mind:
Belgium - 1 to 3 business days
Europe - up to 14 business days

**Important** the envelopes will NOT have a tracking number, however, this means that there is a small risk of losing your package in the mail. If you think that this has happened to your package, please contact me at info@ohsrslybookmarks.com for further information.

How can I contact you?

You can contact me at info@ohsrslybookmarks.com

What do I do if I think my package got lost/damaged in the mail?

Please contact met at info@ohsrslybookmarks.com and we'll look for a suitable solution.